Shop policies

No Returns Policy

Last updated: September 23, 2026

Digital downloads: all sales final once access is enabled. No physical product is shipped, so there is nothing to return.

No returns, exchanges, or change-of-mind refunds

Once payment succeeds and access to the files is enabled, we do not accept returns or exchanges and do not issue refunds because you changed your mind, selected the wrong size, no longer need the artwork, or do not like the result from your printer. Please review the artwork, file sizes, and personal-use license before paying. You can leave checkout before payment is completed.

If something goes wrong

If you were charged twice, received the wrong print, or cannot access a complete and usable file, email quietlyiconiq@gmail.com with the email used at checkout, the print name, and a description of the problem. Do not send a card number. We will check the order and first try to restore access or provide the correct file. If we cannot provide what you purchased, or a refund is required by law, we will arrange a refund to the original payment method. We do not charge a return or restocking fee.

Written copy and legal rights

You may request a written copy of this policy by email. This policy does not limit any rights you have under applicable law or your payment provider's rules.

Questions? Email quietlyiconiq@gmail.com.